December Offer

Where do you turn to get just the help you require with your computer?

A new type of computer service giving you a helping hand

Do you wish there was someone local, friendly and understanding that you could turn to every now and again to help you out with your computer?

You know what its like.

Its not necessarily a major problem that stops your computer from working but you could just do with a bit of practical assistance to help you move forward. You may even feel a little silly, foolish or even awkward asking the question but the bottom line is you really cant move forward properly without someone to guide you.

What sort of things are covered?

Here are a few items from a list that could be as long as you like, we think you would like some help with:

• How do I make the icons larger so I can see them easier?
• I only use the Internet occasionally, is broadband worth it?
• My PC seems slower than it used to?
• Can I upgrade my PC?
• Whats the best printer for me to buy?

Well we have some good news for you.

We are offering this Helping Hand Service for just £25.00 + VAT. We will come to you (1) and give you up to 2 hours of time to support you using your PC in any way you want. (2)

In addition you can call us Monday to Friday during normal working hours to clarify anything discussed or raise any new issues with us without further charge for a full week after we have visited you

Can we answer all questions?

Computing has grown exponentially over the years and shows no sign of letting up. Every day a new programme or development takes the use of computers into new and exiting areas. In short no one person or organization can come close to knowing everything or be able to solve all computer problems.
We look upon ourselves as general practitioners in IT. We have good rounded knowledge in many of the areas that the home user and small business is likely to be involved in.

We hope to provide a service that instils confidence in you the user. Where we don’t know the answers we will say so, but still try to help move you forward from where you are. We have a network of associates in the industry that we ourselves can turn to if we get stuck.

New type of service

What we are doing is offering a new type of support to help you get the most out your computer without the constant feeling of frustration that at times could lead you to chuck the whole thing through the window a place where everyone who has anything to do with a computer experiences from time to time.

Although we offer a full and comprehensive service ranging from supplying, installing, networking, repairing and even programming, this very special offer is all about helping you understand your computer better. If you better understand your computer the chances are it will respond better to you, which in turn leads to less problems and certainly less frustration. In the allotted time you can bring up as many queries as you have.

The grey areas

The more software specific your question and the more off main stream your software is, the less likely we will be able to solve your problems. This does not mean we are unwilling to help you. On the positive side, most Windows© based products have many common features and are often intuitive. If the help and literature is easily available we may still be able to help you.

The more general your query the more likely we will be able to solve your problem. (See the list of common problems mentioned above)

The Preciousness of Time

To help save time and give you the very best service there is nothing like being prepared. To make full use of this helping hand service we are offering, you are invited to submit your list of questions and queries before we arrive.

The bottom line is this:

If we have not provided any useful information to help you move forward we will not charge you.






Notes

(1) If you live outside a 10-mile radius of our office we may make a charge for travel.

(2) Offer open to genuine home computer users and small business users that operate a maximum of 3 computers. We do offer support to other computer users but you would need to call us to get a quote.


NB This is not a repair service.